Reference

Understand Your Rights Before You Start

These terms set out how fc8888 operates, who can hold an account, and what rules apply when you use our lobby — including deposits via DANA, OVO, or GoPay.

Eligibility by regionAccount conditionsDANA, OVO, GoPay payment rulesData handling policyContact & dispute paths
fc8888 Understand Your Rights Before You Start
LEGAL CONTACT

Reach Us About Policy or Account Issues

If you have a question about how these terms apply to your account, need to flag a policy concern, or want to request a data change, our support team handles legal and account queries through the channels below. Response times may vary by channel, so include your registered wallet — DANA, OVO, or GoPay — in your message so we can locate your account faster.

Live Chat Open the chat widget inside your account dashboard for direct contact with our support team. Reference your registered wallet when raising a legal or account query.
Email Support Send detailed legal or policy questions to our support address. Include your account ID and the wallet — DANA, OVO, or GoPay — linked to your profile.
Help Centre Our help section covers account eligibility, identity verification, wallet matching and dispute steps. Check there first for answers to common policy questions.
ACCOUNT SECURITY

How We Protect Your Account and Data

Security and data handling are built into how fc8888 manages every account. SSL encryption covers all data in transit — from login through to wallet confirmation. We store only the information needed to verify your identity and process your transactions, and we do not share your personal data with third parties for marketing purposes. You can request a copy of the data we hold on your account or ask us to correct inaccuracies at any time through our support channel.

Data Retention

We keep account and transaction records for the period required under applicable regulations. Once that period passes, data is removed from active systems according to our internal retention schedule.

Cookie Policy

Our platform uses session and analytics cookies. You can manage cookie preferences through your browser settings. Disabling cookies may affect some lobby and account functions on mobile.

Wallet Verification

DANA, OVO, and GoPay linked to your account must match your registered identity. Mismatched wallet names trigger a manual review before deposits or withdrawals are approved.

Data Access Requests

To view, correct or request deletion of your personal data, contact our support team via live chat or email with your account ID and the nature of your request.

Common Legal Questions Answered

These are the questions we hear most often about account eligibility, data rights, and how our policies work in practice. If your question is not covered here, reach us via live chat with your account details ready.

Access depends on local law and is available only where permitted in your region. It is your responsibility to confirm that using fc8888 is lawful where you are located before registering.

Wallet-to-account name matching is a standard identity verification step. It protects you against unauthorised transactions and ensures withdrawals go to the correct verified holder only.

We collect the information needed to verify your identity and process transactions — name, contact details, and wallet data for DANA, OVO, or GoPay. We do not collect data beyond what account operation requires.

Contact our support team via live chat or email. Include your account ID and a clear description of your request. We will respond and process your request within the timeline required under applicable rules.

We may suspend or close accounts if terms are breached, fraud is suspected, or a jurisdiction restriction is identified. We aim to notify you promptly and explain the reason where we are permitted to do so.

Data is retained for the period required by applicable regulations after account closure. Once that retention period ends, your data is removed from our active systems per our internal schedule.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.